At iconveyancing we take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data.
Personal data we may collect about you:
-Your name, address and telephone numbers.
– Information to enable us to check and verify your identity, such as your date of birth or passport details.
– Electronic contact details, such as your email address and mobile phone number.
– Information relating to the matter in which you are seeking our advice or representation.
– Information that we may require to undertake a credit or other financial check on you.
– Your financial details so far as relevant to your instructions, e.g. the source of your funds if we are acting on a transaction for you.
Personal data we may collect depending on why you have instructed us:
– Your tax details.
– Your bank and/or building society details.
– Details of your spouse/partner and dependants or other family members, for e.g. if you instruct us on a family matter or a will.
– Details of your pension arrangements, which may be required for a transaction.
– Your employment status and details including your salary and benefits, for e.g. they may be required for mortgage documentation.
– Your medical records, for e.g. if we are acting for you in relation to a will or power of attorney.
This personal data is required to enable us to provide our service to you. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.
Special Category Data:
Depending on the context of your matter and instructions, we may need to collect special category data (which is also known as sensitive personal data). We shall treat any such information with extra care and security measures.
How your personal data is collected:
Our primary source of information shall be from you directly, but we may also collect information from the following sources, if it is necessary for us to do so in the context of your instructions or in order to meet our legal and regulatory duties.
-from publicly accessible sources, e.g. Land and property information department.
– from a third party with your consent, e.g. your bank or building society, consultants and other professionals we may engage in relation to your matter.
– your employer or pension administrators.
– your doctors, medical and occupational health professionals.
How and why we use your personal data:
Under data protection law, we can only use your personal data if we have a proper reason for doing so.
– We will need to process your personal data in order to carry out your instructions for the performance of our contract with you or to take steps at your request before entering into a contract.
– This also includes maintaining and updating your personal data within our client records.
Marketing communications:
We may use your personal data to send you updates (by email, text message, telephone or post) about legal developments or events that might be of interest to you and/or information about our services.
– We will always treat your personal data with the utmost respect and never share it with other organisations for marketing purposes.
Who we share your personal data with:
We share personal data with:
– professional advisors who we instruct on your behalf or refer you to e.g. accountants, financial advisors.
– Other third parties where necessary to carry out your instructions, e.g. your mortgage provider or the Land and property information department.
Where your personal data is held:
Information may be held at our office where the lawyer(s) who is/are dealing with your matter is/are based.
How long your personal data will be kept:
We will keep your personal data after we have finished advising or acting for you.
We may do so for the following reasons:
– to respond to any questions, complaints or claims made by you or on your behalf;
– to keep records by law;
We will not retain your data for longer than necessary or legally required.
Your rights:
You have the following rights:
– The right to be provided with a copy of your personal data;
– The right to require us to correct any mistakes in your personal data;
– The right to require us to delete your personal data;
– The right to object at any time to your personal data being processed for direct marketing and in certain other situations to our continued processing of your personal data.
Keeping your personal data secure:
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully or unlawfully modified. Any access by our employees or partners to personal data is done so only in an authorised manner and subject to our duty of confidentiality.
How to complain about the use of your data:
We hope that we can resolve any query or concern you may raise about our use of your information.
Other websites: Our website may contain links to other websites outside our control and which are not covered by this Privacy Notice. If you access other sites using links that may be provided, the operators of those sites may collect information from you which will be used by them in accordance with their own privacy notice, which may differ from ours.
We may change our privacy policy from time to time, as required.